Privacy Policy

1. Privacy at a Glance

General Information

The following notices provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you could be personally identified.

Who is responsible for data collection?

FLOQUIQ
Zaitur Rahman
Neuer Weg 28
72458 Albstadt (Ebingen)
Germany
Email: info@floquiq.com
Phone: +49 152 12635607

How do we collect your data?

Your data is collected when you provide it to us (e.g. when placing orders). Other data is collected automatically when you visit the website through our IT systems (e.g. browser type, operating system, time).

What do we use your data for?

Some data is collected to ensure error-free provision of the website. Other data is needed to process your orders and payments.

What rights do you have?

You have the right to free information about the origin, recipient and purpose of your stored personal data at any time, as well as the right to correction or deletion of this data.

2. Hosting and Content Delivery

Vercel

We host our website with Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA. Vercel is certified under the EU-US Data Privacy Framework.

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest).

3. Data Collection on this Website

Cookies

Our website uses cookies. Cookies are small text files stored on your device.

We use the following types of cookies:

  • Technically necessary cookies: For website functionality
  • Analysis cookies: To improve our offering

Legal basis: Art. 6 para. 1 lit. f GDPR (technically necessary) or Art. 6 para. 1 lit. a GDPR (with consent).

Server Log Files

When visiting the website, information is automatically stored in server log files:

  • Browser type and version
  • Operating system used
  • IP address
  • Time of server request

Legal basis: Art. 6 para. 1 lit. f GDPR.

4. E-Commerce and Payment Providers

Processing of Customer and Contract Data

We collect, process and use personal customer and contract data for the establishment, content design and modification of our contractual relationships.

Legal basis: Art. 6 para. 1 lit. b GDPR (contract fulfillment).

PayPal

We offer payment via PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg). PayPal is certified under the EU-US Data Privacy Framework.

Legal basis: Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (contract fulfillment).

5. External Services

Firebase / Google Cloud

For user management, database storage and file storage, we use Firebase (Google Ireland Limited). Google is certified under the EU-US Data Privacy Framework.

Legal basis: Art. 6 para. 1 lit. b GDPR and Art. 6 para. 1 lit. f GDPR.

AI Services

For AI-powered features, we use various models (Groq, DeepSeek, OpenAI). When using the AI chat, your inputs are transmitted to these providers.

Important: Do not enter sensitive personal data in the chat.

Legal basis: Art. 6 para. 1 lit. a GDPR (consent through use).

6. International Data Transfers

Transmission to Third Countries

We transmit data to the following third countries:

  • USA: Firebase, PayPal, Groq, OpenAI, Vercel (EU-US Data Privacy Framework)
  • Canada: Shopify (Adequacy decision)
  • China: DeepSeek (for translations, with consent)

7. Your Rights

You have the following rights:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7 para. 3 GDPR)

To exercise your rights, please contact: info@floquiq.com

8. Right to Lodge a Complaint

In the event of violations of the GDPR, you have the right to lodge a complaint with a supervisory authority.

Competent supervisory authority:
The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Lautenschlagerstraße 20, 70173 Stuttgart
Phone: 0711/615541-0
Email: poststelle@lfdi.bwl.de