Shipping & Delivery

Worldwide Shipping

We deliver your order reliably and securely to over 150 countries worldwide.

Shipping Costs

Free Shipping

We offer free shipping on all products worldwide.

✓ No hidden costs
✓ No minimum order value
✓ Valid worldwide

Shipping Cost Notice

Shipping costs are already included in the product prices. You only pay the displayed product price at checkout – no additional shipping fees.

Delivery Times

Dropshipping Notice

Our products are shipped directly from international suppliers. The exact delivery times are shown individually on each product pageand vary depending on the item's warehouse location.

EU Warehouse (Germany, France, etc.):

Processing: 1-3 days. Delivery: 3-7 business days within Europe. Shipped via DHL, GLS, or similar carriers.

International Warehouse (China, US):

Processing: 3-5 days. Delivery: 7-20 business days depending on destination. Shipped via ePacket, YunExpress, or similar international carriers.

Real-time estimates:

The exact delivery time for each product is shown on the product page, calculated live based on the current warehouse, shipping method, and your location.

Package Tracking

How to track your order:

  1. 1After shipping, you will receive an email with your tracking number
  2. 2Click on the tracking link in the email
  3. 3Track the status of your shipment in real-time

Good to know

  • • Tracking information may take up to 48 hours after shipping to update
  • • For questions about shipping status, contact us at info@floquiq.com
  • • International shipments go through customs, which may cause delays

Customs Fees & Import

Within the EU

  • ✓ No customs fees
  • ✓ No import VAT
  • ✓ Free movement of goods
  • ✓ All prices incl. VAT

Outside the EU

  • ⚠ Customs fees may apply
  • ⚠ Import VAT possible
  • ⚠ Recipient bears additional costs
  • ⚠ Observe local regulations

Delivery Address Notes

  • Please provide a complete and correct delivery address
  • Ensure someone can receive the delivery
  • For parcel stations, please provide your customer number
  • Don't forget company name for business deliveries

Questions about shipping?

Visit our FAQ or contact our customer service.